Frequently Asked Questions
Everything you need to know about shopping with Sunster.
How do I determine the right size for me?
Each product page includes a detailed sizing chart with measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Exchanges are free, while returns for a refund may be subject to a small shipping fee.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey in real-time.
Are your materials sustainably sourced?
At Sunster, we are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% by 2026.